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Coronavirus Situation Update – Offices Closed to Public
The WCCT offices in the Cosray Building at 120 Deep River Road are closed to the public from now until further notice. Please do not enter the premises for any reason.
Telecommuncations service is recognized as an essential service and WCCT will do all it can to keep its internet services running smoothly. Over the next few weeks WCCT wll be adding capacity to its point of presence, and upgrading key equipment.
However, with school out and so many people working from home, service may be negatively affected. In this difficult time, you can do your part to help minimize any negative effect by reducing your use of the internet for entertainment and non-essential things. Instead, consider picking up a book, dusting off an old board game like Monopoly, or playing a good old card game.
Until further notice, WCCT staff will be working from home. Staff and volunteers will be responding to trouble reports and checking voicemail and email on a regular basis. If you need to contact us, submit a trouble report, email office@wcc-tech.com, call 1-855-640-8202 and follow the prompts to leave a voicemail, or send correspondence to Box 1945 Deep River, ON K0J1P0.
If a service call is required, please note that we will contact you in advance to ask you to complete the COVID-Screening form and to make sure all the necessary precautions have or will be taken to protect you and WCCT staff.
Stay safe.
WCCT News and Updates
Cancelling Current Service
At what point do I tell my current supplier to stop giving me service? Once you’ve signed with WCCT, we’ll advise you when it is appropriate to cancel your internet service. If you have requested...
Publishing Numbers in Phone Book
If I switch my phone service to WCCT, will my home phone number continue to be include in phone books? Yes - where phone books are still being published.
VOIP versus Traditional Phone
How does the WCCT VOIP phone service differ from the traditional analog service provided by Bell? We would like to point out that our VOIP phone service is different from landline phone services in...
Need to Change Email Address
I currently have an email address supplied by my internet service supplier (ISP). If I switch to WCCT will I lose all my contacts and how do I tell my contacts I am changing address? No you will not...
CNEA Provides Funding
Canadian National Energy Alliance (CNEA) is pleased to announce that it has donated $60,000 to the Town of Deep River to obtain expanded and improved local Internet services. The infrastructure...